Support
We are here to help. Choose the right channel for your issue and we will get back to you as soon as possible.
Help Center
Browse common issues and step-by-step solutions.
FAQ
Answers to frequently asked questions.
Report a Bug
Found a broken tool or display issue? Let us know.
Feature Requests
Suggest a new tool, feature or improvement.
Accessibility
Report accessibility issues or request accommodations.
Security
Report a security vulnerability responsibly.
Direct Email Support
Prefer to email us directly? Use the appropriate address for faster routing:
- General questions: hello@omnicolor.pages.dev
- Technical support: support@omnicolor.pages.dev
- Privacy requests: privacy@omnicolor.pages.dev
- Security reports: security@omnicolor.pages.dev
- Accessibility issues: accessibility@omnicolor.pages.dev
- Legal matters: legal@omnicolor.pages.dev
- DMCA notices: dmca@omnicolor.pages.dev
- Editorial feedback: editorial@omnicolor.pages.dev
Response Times
Our expected response times by inquiry type:
| Inquiry Type | Response Time |
|---|---|
| Security vulnerabilities | Within 48 hours |
| Broken tool reports | Within 2 business days |
| Accessibility issues | Within 3 business days |
| General questions | Within 3 business days |
| Feature requests | Within 5 business days |
| Editorial corrections | Varies by severity (24h–10 days) |
Before You Contact Us
To help us help you faster, please include the following in your message:
- The URL of the affected page or tool
- What you were trying to do
- What actually happened
- Your browser and version (e.g., Chrome 120)
- Your operating system (e.g., macOS 14, Windows 11)
- Screenshot or screen recording if possible
- Any error messages shown in the browser console (press F12)
Self-Help Resources
Many questions are already answered in our documentation:
- How tools work: Every tool page has detailed instructions and FAQs below the tool
- Common issues: Visit our Help Center
- Quick answers: Check the FAQ
- Legal and privacy: See Privacy Policy and Terms
No Phone Support
OmniColor is a small independent project and does not offer phone support. Email and the contact form are the only support channels. This ensures every inquiry is tracked and answered properly.